Operations Manager | GPSolutionsDMCC
KIWI ride

Job Description

Operations Manager

OBJECTIVE:

  1. To work within the scope of the assigned task as Operations Manager.

TASK

 TASK 1: Recruit, select, train, assign, schedule, coach, counsel and discipline employees.

Frequency: As scheduled/As needed

Level: Important

 TASK 2: Communicate job expectations; planning, monitoring, appraising and reviewing job contributions

Frequency: As needed

Level: Important

 TASK 3:  Plan and review compensation actions; enforcing policies and procedures

Frequency: Monthly

Level: Important

TASK 4:  Develop and Implement effectively process flow of Fleet Dispatchers, Fleet Controller, Security        Specialist, Driver, Helper that will ensure productive, efficient work in the organization.

Frequency: As needed

Create Document Formats for Proper Reports

TASK 5: Analyze the effectiveness of the current process workflow, employee and space requirements, materials/tools, implement changes

Report Operations Updates

Frequency: Daily

Create Analysis Reports

TASK 6: Mastery of the system used by the company: KIWIride Fleet Management System, mobile applications (Android and iOS), KIWI staff to be able to instruct, analyze, review the systems for continuous improvement

Frequency: System Mastery (Daily)

Frequency: Update and Review (As needed)

TASK 7: Provide time management plan for the Operations Team, making sure team complies

Frequency: Weekly

Level: Important

TASK 8: Provide Scooter Effective and Efficient Deployment Plan (Quantity, Specified Location).

Frequency: Weekly/Daily as needed

Level: Urgent and Important

TASK 9: Review/Audit Scooter Picked-up Plan by the fleet controller.

Frequency: Daily

Level: Urgent and Important

TASK 10: Review/Audit Resources used for the Operation

Level: Important

Warehouse Audit (5S – Sort, Set in Order, Shine, Standardize, Sustain/Self-discipline)

Frequency: Weekly

Scooter Audit (Check the data if scooter log is accurate)

Frequency: Daily

Vehicle Status

Frequency: Weekly

Fuel Report

Frequency: Daily

Financial Report (Petty Cash)

Frequency: Weekly

 

Note: This Work instruction serves as a guide and can be revised to the betterment of Operations activities.