FMS | Start business of transportation services | KIWIride
KIWI ride

FMS | Start business of transportation services

Implement your plans with our development

Fleet management system (FMS) – the main functionality provided to a partner for managing, monitoring and analysing business processes in transport services, such as sharing, rent, delivery, taxi.

 
Access to the business process core
Access to the business process core
Activating the control panel functionality
Activating the control panel functionality

You can integrate your fleet vehicles (scooter, e-scooter, bike, e-bike, car, e-car, moped, e-moped, etc.) and create mobilized infrastructure in the selected region

Fleet management system of sharing service for KIWIride-franchise

Rider App
  • Business branding under your company’s logo. App, FMS & vehicle customization;
  • User registration sample;
  • Add multiple languages;
  • Beautiful UI;
  • ID/Driving license verification (optional);
  • In-app navigation of vehicles;
  • Reservation/booking system of the vehicle for clients;
  • Journey planners with multiple vehicles available
Dashboard
  • Real time location and fleet data;
  • Heat map to monitor demand and supply;
  • Financial transactions;
  • Project statistics (rides, customers, revenue);
  • User management;
  • Rides history;
  • Smart virtual parking, restricted riding zones, access restriction;
  • Manage charging stations;
  • Set up business hours & pricing;
  • Add multiple vehicle types;
  • Manage multiple countries, cities;
  • Manage employee roles.
Desktop FMS
  • Dispatcher console to monitor fleet;
  • Staff roles & their responsibilities management;
  • Real time dashboard (heatmaps, statistics, etc.);
  • Stock management (fleet, spare parts, allocation of spare parts between locations);
  • Geo zones: restricted, no parking, speed limit, no rides;
  • Smart virtual parking assignment;
  • Control assessment and management of fleet controllers.
Connectivity
  • Hardware diagnostic;
  • Full remote control of the vehicle;
  • Integration with e-scooters, e-bikes, mopeds, cars, vans & more;
  • Free floating operations;
  • SMS gateway module to control delivery of activation codes;
  • Docked stations;
  • Integration with telematics system;
  • Integration with any vehicle or IoT;
  • API to build your own system;
  • API integration with smart cities, public transport, third party mobility, mobility aggregators
Operator’s Staff App
  • Add employees to the app via FMS;
  • In-app chat room to coordinate tasks;
  • Nests deployment oversight with number of scooters in each location;
  • In-app staff navigation in the city for collection, rebalancing and deployment of vehicles;
  • Smart task distribution system;
  • Suggested spots for vehicle relocation;
  • Demand prediction;
  • Automate maintenance tasks;
  • Automate collecting tasks;
  • Automate relocation tasks.
Marketing
  • Integrated email marketing;
  • Push notifications, SMS notifications, Mass SMS with marketing content to all registered users;
  • Referral program (give a ride, get a ride);
  • Promo codes and voucher campaigns;
  • Integrated online chat pop-up messages;
  • Landing page to increase the number of app downloads;
  • FAQ chat, automated answers.
Security
  • Locking system;
  • Upload vehicle status pictures before and after the ride;
  • Anti-theft alarms in FMS to trigger action;
  • Alert notification system in FMS;
  • Integrated smart or manual locks;
  • Data security
B2B
  • Hotels and tourist companies module;
  • Delivery services module;
  • Corporate fleet management module;
  • City transport management module;
  • B2G aggregator;
  • P2P rentals
Payments
  • Pay per ride or top-up wallet;
  • Subscription short & long lease;
  • Generation of invoice per ride;
  • Multi currency support;
  • We accept VISA, GOOGLE PAY, MASTERCARD, PAYPAL, APPLE PAY, DC, JCP, SEPA, MADA and Mobile Payments: Etisalat, DU, A1 and STC.
  • Seamless integration to local Payment Gateway through our open API;
  • Bank to bank
Analytics
  • User & ride analytics;
  • Heat maps;
  • Integrated with third party analytics;
  • Statistics on rides, clients & transactions

Fleet management system of sharing service for White label

Silver
Gold
Platinum
Rider App
  • Customization of the app. Business branding under your company’s logo;
  • Standard Fleet Management System;
  • Simple User Registration interface;
  • Two preferred languages;
  • Beautiful UI;
  • In-app vehicle navigation
Dashboard
  • Real time fleet data and location;
  • Financial transactions;
  • Statistic information on the project (rides, customers, revenue);
  • User management;
  • Rides history;
  • Set up business hours and pricing;
  • Add Scooters and E-bikes;
  • Manage multiple cities;
  • Employee role management
Desktop FMS
  • Dispatcher console to monitor fleet
  • To manage staff roles and responsibilities
  • Real time dashboard;
  • Geo zones: restricted, no parking, speed limit, no rides;
  • Control assignment and management of Fleet Controllers;
Connectivity
  • Hardware diagnosticl
  • Full remote control of the vehicle
  • Integration with e-scooter and e-bike
  • SMS gateway module to control delivery of activation codes
  • Integration with telematics systems
  • Integration with Freego Scooters or Segway
Operator’s Staff App
  • Add employees to the app via FMS
  • Nests deployment oversight with number of scooters in each location
  • In-app staff navigation in the city for collection, rebalancing and deployment of vehicles
Marketing
  • Integrated email marketing Push notifications;
  • SMS notifications;
  • Integrated online chat pop-up messages.
Security
  • Locking system;
  • Anti-theft alarms in FMS to trigger action;
  • Alert notification system inn FMS;
  • Integrated smart or manual locks;
  • Data security
B2B
  • Hotels and tourist companies module;
  • Delivery services module;
  • Corporate fleet management module;
  • City transport management module;
  • B2G aggregator;
  • P2P rentals
Analytics
  • User and ride analytics;
  • Heat maps;
  • Integrated with third party analytics;
  • Statistics on rides, clients and transactions
Payments
  • Pay per ride or top-up wallet
  • Generation of invoice per ride
  • Multi-currency support
  • We accept VISA, GOOGLE PAY, MASTERCARD, PAYPAL, APPLE PAY, DC, JCP, SEPA, MADA and Mobile Payments: Etisalat, DU, A1 and STC;
  • Seamless integration to local Payment Gateway through our open API;
Rider App
  • Business branding under your company’s logo. App, FMS & vehicle customization;
  • User registration sample;
  • Add multiple languages;
  • Beautiful UI;
  • ID/Driving license verification (optional);
  • In-app navigation of vehicles;
  • Reservation/booking system of the vehicle for clients
Dashboard
  • Real time location and fleet data;
  • Heat map to monitor demand and supply;
  • Financial transactions;
  • Project statistics (rides, customers, revenue);
  • User management;
  • Rides history;
  • Smart virtual parking, restricted riding zones, access restriction;
  • Set up business hours & pricing;
  • Add multiple vehicle types;
  • Manage multiple countries, cities;
  • Manage employee roles
Desktop FMS
  • Dispatcher console to monitor fleet;
  • Staff roles & their responsibilities management;
  • Real time dashboard (heatmaps, statistics, etc.);
  • Stock management (fleet, spare parts, allocation of spare parts between locations);
  • Geo zones: restricted, no parking, speed limit, no rides;
  • Smart virtual parking assignment;
  • Control assessment and management of fleet controllers
Connectivity
  • Hardware diagnostic;
  • Full remote control of the vehicle;
  • Integration with e-scooters, e-bikes and e-mopeds;
  • Free floating operations;
  • SMS gateway module to control delivery of activation codes;
  • Docked stations;
  • Integration with any vehicle or IoT;
Operator’s Staff App
  • Add employees to the app via FMS;
  • In-app chat room to coordinate tasks;
  • Nests deployment oversight with number of scooters in each location;
  • In-app staff navigation in the city for collection, rebalancing and deployment of vehicles;
  • Demand prediction
Marketing
  • Integrated email marketing;
  • Push notifications;
  • SMS notifications;
  • Mass SMS with marketing content to all registered users;
  • Referral program (give a ride, get a ride);
  • Promo codes and voucher campaigns;
  • Integrated online chat pop-up messages;
  • Landing page to increase the number of app downloads;
  • FAQ chat, automated answers.
Security
  • Locking system;
  • Upload vehicle status pictures before and after the ride;
  • Anti-theft alarms in FMS to trigger action;
  • Alert notification system in FMS;
  • Integrated smart or manual locks;
  • Data security
B2B
  • Hotels and tourist companies module;
  • Delivery services module;
  • Corporate fleet management module;
  • City transport management module;
  • B2G aggregator;
  • P2P rentals
Analytics
  • User and ride analytics;
  • Heat maps;
  • Integrated with third party analytics;
  • Statistics on rides, clients and transactions
Payments
  • Pay per ride or top-up wallet;
  • Subscription short & long lease;
  • Generation of invoice per ride;
  • Multi currency support;
  • We accept VISA, GOOGLE PAY, MASTERCARD, PAYPAL, APPLE PAY, DC, JCP, SEPA, MADA and Mobile Payments: Etisalat, DU, A1 and STC;
  • Seamless integration to local Payment Gateway through our open API;
  • Bank to bank transfer support
Rider App
  • Business branding under your company’s logo. App, FMS & vehicle customization;
  • User registration sample;
  • Add multiple languages;
  • Beautiful UI;
  • ID/Driving license verification (optional);
  • In-app navigation of vehicles;
  • Reservation/booking system of the vehicle for clients;
  • Journey planners with multiple vehicles available
Dashboard
  • Real time location and fleet data;
  • Heat map to monitor demand and supply;
  • Financial transactions;
  • Project statistics (rides, customers, revenue);
  • User management;
  • Rides history;
  • Smart virtual parking, restricted riding zones, access restriction;
  • Manage charging stations;
  • Set up business hours & pricing;
  • Add multiple vehicle types;
  • Manage multiple countries, cities;
  • Manage employee roles.
Desktop FMS
  • Dispatcher console to monitor fleet;
  • Staff roles & their responsibilities management;
  • Real time dashboard (heatmaps, statistics, etc.);
  • Stock management (fleet, spare parts, allocation of spare parts between locations);
  • Geo zones: restricted, no parking, speed limit, no rides;
  • Smart virtual parking assignment;
  • Control assessment and management of fleet controllers.
Connectivity
  • Hardware diagnostic;
  • Full remote control of the vehicle;
  • Integration with e-scooters, e-bikes, mopeds, cars, vans & more;
  • Free floating operations;
  • SMS gateway module to control delivery of activation codes;
  • Docked stations;
  • Integration with telematics system;
  • Integration with any vehicle or IoT;
  • API to build your own system;
  • API integration with smart cities, public transport, third party mobility, mobility aggregators.
Operator’s Staff App
  • Add employees to the app via FMS;
  • In-app chat room to coordinate tasks;
  • Nests deployment oversight with number of scooters in each location;
  • In-app staff navigation in the city for collection, rebalancing and deployment of vehicles;
  • Smart task distribution system; Suggested spots for vehicle relocation;
  • Demand prediction;
  • Automate maintenance tasks;
  • Automate collecting tasks;
  • Automate relocation tasks.
Marketing
  • Integrated email marketing, Push notifications, SMS notifications, Mass SMS with marketing content to all registered users;
  • Referral program (give a ride, get a ride);
  • Promo codes and voucher campaigns;
  • Integrated online chat pop-up messages;
  • Landing page to increase the number of app downloads;
  • FAQ chat, automated answers.
Security
  • Locking system;
  • Upload vehicle status pictures before and after the ride;
  • Anti-theft alarms in FMS to trigger action;
  • Alert notification system in FMS;
  • Integrated smart or manual locks;
  • Data security.
B2B
  • Hotels and tourist companies module;
  • Delivery services module;
  • Corporate fleet management module;
  • City transport management module;
  • B2G aggregator;
  • P2P rentals.
Analytics
  • User and ride analytics;
  • Heat maps;
  • Integrated with third party analytics;
  • Statistics on rides, clients and transactions.
Payments
  • Pay per ride or top-up wallet;
  • Subscription short & long lease;
  • Generation of invoice per ride;
  • Multi currency support;
  • We accept VISA, GOOGLE PAY, MASTERCARD, PAYPAL, APPLE PAY, DC, JCP, SEPA, MADA and Mobile Payments: Etisalat, DU, A1 and STC;
  • Seamless integration to local Payment Gateway through our open API;
  • Bank to bank

We suggest activating the additional tool of the control panel, B2B, to any selected package of the White label business model. This feature helps to easily integrate with hotels and travel companies when providing transport services.

*Implementation conditions for the B2B tool on the control panel can be discussed individually.

Fleet management system of taxi service

Customer Database
  • Customer identification (user) using a phone number, discount or debit/credit card number.
  • Collecting, organising and analysing customer data
  • Tracking and saving the customer's travel history
  • Automatic selection of addresses from travel history
  • Automated booking
  • Collecting, storing and analysing connected to the system drivers data (individuals)
Access Rights Management
  • Granting permissions by category
  • Customised access panel for users
  • Technical support and system optimization for business processes
Loyalty program system
  • Adjustment of the loyalty program system (markups, bonuses, discounts) to the business process
  • Analysis and identification of customers by loyalty program categories
  • Determination of clients of a discount and accumulative card according to the loyalty program
  • Using a discount and accumulative card in the client's personal account
  • Determination of a fixed tariff for a loyalty program for a client
  • Implementation of a rating system and driver monitoring
  • Adapted installation of the bonus program for drivers
Reporting
  • on orders
  • by driver
  • by clients
  • by dispatchers
  • on mutual settlements
  • by revenue and profit
  • by payment methods
  • by tariffs
  • by periods
  • by car
  • report generation
Tariff management
  • Setting the tariff by time
  • Setting the tariff by distance
  • Setting the tariff by taxi demand
  • Setting the tariff according to road conditions
  • Fixed tariffs for regular customers
  • Automated ERP (Electronic Road Pricing) trip calculation based on fare
  • Ability to choose one or several tariff options
Order management
  • Create an order card
  • Distribution of orders by drivers
  • Customer status identification, new order placement and automated fare calculation
  • Monitoring customer’s order history
  • Order distribution by nearest driver's location
  • Program for processing two orders at a time by one driver
Taximeter
  • Android operating system software for drivers
  • Receiving orders from customers
  • Receiving an order from a dispatcher
  • Notification of the dispatcher and the client about the execution of the order
  • Ability to receive two orders at the same time
  • Navigation to the client and along the route
  • Messaging with dispatchers and clients
  • Built-in SOS function to notify you of problems
  • Displaying trip price data
  • Real-time driver balance display
Chargeback system
  • Creation of a personal account for the driver
  • Automatic write-off formula for the driver
  • Chargeback with dispatchers
  • Financial report of the dispatcher's work for the period
  • Automated accruals under the loyalty program for drivers based on customer feedback
  • Rating program for drivers, dispatchers and customers
Call Recording
  • Automatic recording of the call from client
  • Access to a recording of dispatcher's conversation with a client
Mobile App
  • Order processing
  • Determination of the most visited addresses
  • Detailed view of orders
  • Taxi Route Broadcast
  • Saving orders in history
  • Save Favourite Addresses
  • Transmission of order data in the drivers application
Personal accounts for corporate clients
  • Connecting a corporate client to the system
  • Access to account on the website
  • Order placement for organisation's staff
  • Management of orders made by the company
  • Trip and chargebacks monitoring
Pre-order
  • Making a reservation for a specific date and time of day
  • Driver notification about pre-order
  • Reassigning an order to another driver
Website for ordering a taxi
  • Commercial website for ordering a taxi service
GPS monitoring
  • Sending driver data from GPS devices
  • Automatic location recording into database
  • Vehicle movement monitoring throughout a specific day and time
  • Drivers work performance control
  • Driver’s rapid response to emergencies

Fleet management system of delivery service

Client database management
  • Connecting clients to the service
  • Access to account
  • Application system for courier service
  • Adding Clients to the System
  • Activation of clients in the system
  • Deactivation of clients in the system
  • Monitoring of mutual settlements
Courier Management
  • Adding couriers to the system
  • Assigning couriers to fulfil orders (Assigning couriers to orders)
  • Monitoring the delivery situation online
  • Displaying couriers on the online map
  • Monitoring the progress of the courier
Order management
  • Creation of orders and control of their implementation
  • Filling out the order card
  • Displaying the history of completed orders
  • Automatic calculation of the cost of delivery (order)
  • Support fulfilment of several orders by one courier
  • Displaying orders on the map
Inventory control
  • Accounting for courier service goods
  • Stock order picking
  • Reports on consumption and balance of goods
  • Accounting for the range of goods for customers
  • Formation of acts of arrival, write-off and movement between warehouses
Analytical reports on orders, couriers and customers
  • Order reports
  • Reports on couriers
  • Operator reports
  • Payment Form Reports
  • Period reports
  • Report generation in Excel format
Settlement system
  • Automatic debiting of certified orders
  • Formation of an automatic write-off plan for each order for couriers
  • Courier rates based on hours worked or completed orders Automated bonus accrual
Mobile application for ordering delivery
  • iOS/Android mobile application
  • Checkout
  • Detailed information about each order
  • Purchase history
  • Connection between the customer and the courier through mobile application
Application for couriers
  • Taking orders via mobile app
  • Display of the current order on the map
  • Change of delivery status
  • Possibility to attach an image of the order
  • Tracking the movement of the courier by the operator
  • Tracking the courier’s route by time periods
Website for delivery order
  • Commercial website for ordering courier services
SMS
  • SMS-mailing about the delivery status and courier
  • Connecting to an SMS provider
  • Writing a message using template scripts
  • Writing a message manually

Fleet management system of rent service

Client database management
  • Giving corporate clients an access to Web accounts in the system
  • Prompt processing and making orders by operators
  • Client identification via the phone number/discount or bank card numbers.
  • Tracking and saving car rental history
  • Automating car selection from the order history when the client reapplies.
  • Loyalty program activation for regular customers
Management and settlements with landlords
  • Management of individuals (partners) leasing their own cars for a certain period.
  • Setting the terms and conditions of lease.
  • Accounting for the execution and termination of contractual transactions
  • Opening access to the partner's personal account to display the locations of his car using a GPS navigator and calculate the accruals of earned money
Car rental arrangements
  • Creating a car rental booking
  • Displaying previously completed orders inside the system
  • Automated calculation of the cost for car rental
  • Automated generation of the car rental agreement
  • Casco and OSAGO insurance policies for cars
Mobile App for booking a rental car (done)
  • Fast and convenient way of renting a car (various tariff packages, simple and user, friendly interface, instant booking, payment in cash or by credit cards, cashless payment via Apple Pay and Google Pay Service)
  • Client identification via personal documents and face scanning
  • Searching for a car based on client’s preferences (filters)
  • Map with displayed address, location and distance to the nearest cars inside the app
  • Displayed information about the vehicle in all details and its image
Delivery and return of a car, pre-booking
  • Function of requesting a car to the mentioned address on scheduled time
  • Tracking the current state of a car and requested time.
  • Pick up and drop off registration
Car rental website
  • A commercial web site where customers can rent a car - an alternative to a mobile application
Vehicle records
  • Car records based on general characteristics and rental status
  • Records of each rental case
  • Car rental history
  • Adding technical information about a new car in the fleet
  • Setting tariffs and conditions for car rentals
GPS Tracking of rented cars
  • Tracking rented cars' locations with GPS navigator
  • Monitor rented cars' movements in a certain period of time, their mileage and downtime
  • Operator’s prompt response to occured problems
Control panel for Admin
  • Administrative control panel
  • Tracking current state of the service in online mode (monitor and control car’s rental status, analysing activities of the fleet, loyalty programs, fines)
  • Analytical reports formed based on the following indicators: (orders, car rental owners, car renters, service operators, payment methods, rented cars, rental period, popular car brands, rental price)
  • Generation report in Excel format
Mobile App for car owners
  • Registration and placement of cars for short-term rental
  • Control cars remotely using installed software
  • Ability to install the GPS-module to determine the car's current state
  • Access to an account for checking car’s statistics.